by FOPLED | Mar 26, 2019 | FOPL News
9 Lessons for the First-Time Manager What if the manager you always wish was in the room… is you? https://99u.adobe.com/articles/62789/9-lessons-for-the-first-time-manager “1. If ‘everything is fine,’ someone is lying. 2. Fuel strengths. 3. Define ownership. 4. Lose the ‘compliment sandwich.’ 5. Get a receipt when you deliver feedback. 6. Diversify your team like a stock portfolio. 7. Don’t prolong a bad fit situation. 8. Know the goal of every meeting or cancel it. 9. Delegate to show...
by FOPLED | Mar 26, 2019 | FOPL News
A Complete Guide to Social Media Customer Service https://www.searchenginejournal.com/social-media-customer-service-guide/297581/#close ...
by FOPLED | Mar 26, 2019 | FOPL News
Adult Identity and the “I Can’t Use Technology Well” Introduction Adult Identity and the “I Can’t Use Technology Well” Introduction...
by FOPLED | Mar 26, 2019 | FOPL News
Canadian Urban Libraries Council (CULC) Releases a Call For Participation For “One eRead Canada/Un Livrel Canada” https://www.infodocket.com/2019/03/22/canadian-urban-libraries-council-culc-releases-a-call-for-participation-for-one-eread-canada-un-livrel-canada/ “From the CULC: Thanks to the enthusiastic participation of many public libraries across the country, CULC/CBUC is happy to share that the eContentForLibraries campaign had a substantial impact. We are preparing a report on the results of the campaign, and look forward to sharing that in the next few weeks. Building on the momentum of the campaign, the CULC/CBUC eContent Working Group is creating an opportunity for libraries to participate in a Canada-wide digital reading event: One eRead Canada/Un livrel Canada. The intention is that this will be the inaugural program, but that the program will be ongoing and will include French language books as well. In addition to promoting a wonderful book by an Indigenous woman, published by an independent Canadian publisher, the data gathered will help Canadian libraries demonstrate that libraries lending ebooks is a good thing for the publishing industry. THE BOOK: The selection for our inaugural program is Glass Beads by Dawn Dumont, published by Thistledown Press. Direct to Additional Information and Sign...
by FOPLED | Mar 26, 2019 | FOPL News
Canada Reads 2019: The defenders, the books and what’s at stake Literary battle will see high-profile Canadians defend books through feisty debate starting Mar. 25 https://www.cbc.ca/news/entertainment/canada-reads-2019-1.5064419...