Federation of Ontario Public Libraries

Excellent Advice

Adapting to More Digital and Social Ways of Being in a Time of Crisis

https://blog.hootsuite.com/adapting-digital-social/

1. Use social to protect human connection

Specifically, there are two types of action organizations can take to build lasting impressions on customers: either do good, or make people feel good.

2. Use social to mitigate business disruption

3. Use the lessons of the present to build for the future