Federation of Ontario Public Libraries

Sample return to Work Plan: Public Services [New Mexico State Library (NMSL) in Santa Fe]

Public Services Return to Work/Library Re-Opening Plan

Stage 1 > some staff work in the building according to set schedule for distancing (one
person in work area at a time); providing limited reference, interlibrary loan
(most other libraries closed), and books by mail services; handling mail;
processing materials; taking care of fiscal, personnel, and statistical tasks

Stage 2 > all staff work in the building, collections work caught-up (processing
checks/corrections, shelving); circulation updated; files/work transferred back to
office work stations; office work routines restored; security services restored;
interlibrary loan services for libraries and reference services continue

Stage 3> Some public services restored OUT OF BUILDING – curb side delivery/pick-up of
library collection materials; limited reference services continue; interlibrary loan
services restored

Stage 4> Additional public services restored IN LOBBY ONLY- staff on duty in lobby; public
laptop wireless computer(s) available in lobby to look for and request library
collection materials which will be left outside library door for pick-up by public;
telephone reference/research assistance/immediate real time conversations
with librarians behind the glass wall; full email reference services restored; full
interlibrary loan continue

Stage 5> LIBRARY OPEN to public with EXTRA PRECAUTIONS and provided adequate public
area sanitation supplies are available – LIBRARY OPEN to public and all library
services for the general public are provided on a limited schedule to allow for
enhanced cleaning, social distancing accommodations in place such as moving
public seating and computers 6 feet apart, perhaps limiting the number of
people allowed at one time and limiting computer time to 45 minutes or by
appointment so that sanitation can take place between users, and closing the
seating wings to reduce sanitation requirements as well as provide a storage
area for extra tables and computers

Stage 6> LIBRARY OPEN to public, business as usual, all library services for the general
public are provided as normal and as scheduled