Federation of Ontario Public Libraries

Barriers to Social Services Fuel Racial Inequity (Contributed)

With a few changes to existing systems, human-centered technology can help counter the racial bias embedded in the social safety net by creating more opportunity for people of color to access services digitally.

https://www.govtech.com/opinion/Barriers-to-Social-Services-Fuel-Racial-Inequity-Contributed.html

While this article is American, it shows the systemic barriers to equitable access that public libraries help ameliorate.