Focus on Passive Reader’s Advisory To Build Patron Engagement
“Libraries are known for in-person Reader’s Advisory (RA) services. However, librarians and library workers worldwide are dealing with extraordinary “other duties as assigned”. These duties include retrofitting libraries to keep staff and patrons safe from Covid-19, creating new service delivery models, and managing budget changes; all while keeping the public and governing bodies happy. Whatever other duties you are currently assigned, patrons miss in-person RA. Focus on passive RA to build patron engagement during these remarkable times.”