Excellent Advice
Adapting to More Digital and Social Ways of Being in a Time of Crisis
https://blog.hootsuite.com/adapting-digital-social/
1. Use social to protect human connection
Specifically, there are two types of action organizations can take to build lasting impressions on customers: either do good, or make people feel good.
2. Use social to mitigate business disruption
3. Use the lessons of the present to build for the future
Adapting to More Digital and Social Ways of Being in a Time of Crisis … We saw this ourselves with Hootsuite Inbox, which our clients use to manage inbound social media comments, replies, and private.