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Questionnaire examples and sample templates

Do you want to write a survey questionnaire, but need a little guidance on the right questions to use? Well you’re in the right place! Our pre-written survey templates make it easy to pick through a series of questions, understand the difference between open questions and closed questions, build your survey, and start collecting data in minutes.

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Should you send surveys during the coronavirus crisis?

“What’s appropriate during times of crisis?

Even if you forget the new protective government mandates that have been put in place to combat the coronavirus crisis, it seems many of the rules for etiquette and courtesy have changed overnight.

As we all get used to a new way of working (and living), it’s worthwhile to reassess what’s OK and what’s not in the time of social distancing, working from home, and a generally heightened anxiety about the state of the world.

In this spirit, several SurveyMonkey customers have contacted our support team with a few simple, but difficult, questions: Is it OK to send people surveys during a time when they’ve got so much on their minds? Is it OK to ask people about how coronavirus is affecting their lives?

The short answer to both questions is “yes,” but read on to understand why.

Is it OK to send surveys during the coronavirus crisis? We asked!

In case you were wondering, the daily number of people responding to surveys on SurveyMonkey’s platform hasn’t changed significantly one way or another since the start of the crisis. People are still answering questions about their jobs, their products and services, their classes—with maybe a few extra virtual happy hour scheduling surveys than usual.

Just to be sure, we asked 546 panelists on SurveyMonkey Audience, our global consumer panel, whether they mind taking surveys during the coronavirus crisis. Here’s what they said:

  • 95% said they are the same or more likely to take surveys now than they were 3 weeks ago. 85% said they are answering the same amount or more surveys than they were. So there is potentially a gap between survey volume and willingness to respond.
  • 95% of respondents said it was appropriate for companies they work with (as a customer) to be sending surveys in the current environment.
  • On the employee side, 86% of respondents said it was appropriate or completely appropriate for their employer to be sending them surveys in the current environment. 27% actually thought they should be getting more surveys from employers, and only 6% thought there were too many.

During a time when it’s challenging to meet face-to-face with the people you want to hear from, it’s OK to overcommunicate a bit using the tools you have available.”