Here are two articles published in Municipal World by Anne Marie Madziak.
Public Libraries: Where impromptu exchanges build community and belonging (Sept. 2014) 3 page PDF
Public Libraries: Helping communities thrive in a changing world
(July 2012) 2 page PDF
MW-July2012-Madziak_helping communities thrive (1)
Might be useful for those new Ontario boards’ and trustees’ orientation packages.
Stephen